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‣ The Importance of Relationships for the Produced Knowledge in the Sector of Management Consulting

Miguel, Maria Isabel Simões; Costa, Renato Lopes da; Tavares, Filipa Martinho
Fonte: Journal of Management Research Publicador: Journal of Management Research
Tipo: Artigo de Revista Científica
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While the management consulting industry has been largely linked to the knowledge produced within the disciplines of strategic management in the academic field, the truth is that very little literature is produced in terms of research in this area, while the researchers focused more on a set of static techniques to be applied in the development of this field of research concerns. This article seeks to bridge this gap as well, showing by example that the consultancy sector is a true field of opportunities for the study of relationships management. This presentation is thus the aim of contributing both theoretically and empirically in the area of relationships through research in the context of management consulting, trying to visualize how the relationships are manifested in a context of high involvement and personal contact, and what’s the perception that must be taken into consideration by clients and consultants in terms of the benefits of their greater or lesser degree of involvement.

‣ The Importance of Relationships for the Produced Knowledge in the Sector of Management Consulting

Costa, Renato Lopes da; Tavares, Filipa Martinho; Miguel, Maria Isabel Simões
Fonte: Journal of Management Research Publicador: Journal of Management Research
Tipo: Artigo de Revista Científica
Português
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While the management consulting industry has been largely linked to the knowledge produced within the disciplines of strategic management in the academic field, the truth is that very little literature is produced in terms of research in this area, while the researchers focused more on a set of static techniques to be applied in the development of this field of research concerns. This article seeks to bridge this gap as well, showing by example that the consultancy sector is a true field of opportunities for the study of relationships management. This presentation is thus the aim of contributing both theoretically and empirically in the area of relationships through research in the context of management consulting, trying to visualize how the relationships are manifested in a context of high involvement and personal contact, and what’s the perception that must be taken into consideration by clients and consultants in terms of the benefits of their greater or lesser degree of involvement.

‣ The “Fashionable Knowledge” of Management Consulting

Costa, Renato Lopes da; Martinho, Filipa; Miguel, Isabel Simões; Barreiros, Luís
Fonte: Journal of Management and Sustainability Publicador: Journal of Management and Sustainability
Tipo: Artigo de Revista Científica
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In the evolution of strategic disciplines much of the knowledge produced has been widely diffused by the management consulting industry. But can this sector be regarded as knowledge intensive activity based on true structure of expertise knowledge? One way to understand if we can consider that sector as a source of knowledge dissemination is realizing its relationship with the market in terms of knowledge, rather than identify only as a set of static techniques to be applied as in most of times they have been doing. This article presents itself as a reflection about the real reasons for the increasing use ofmanagement consulting services, indicating simultaneously that can really be a true field of opportunities for the academic class if the study will focused in the establishment and institutionalization of micropractices (strategy-as-practice) that there are used and its implications in terms of organizational results.

‣ Energy Production System Management – Renewable Energy Power Supply Integration with Building Automation System

Figueiredo, Joao; Martins, Joao
Fonte: Energy Conversion and Management, Elsevier Publicador: Energy Conversion and Management, Elsevier
Tipo: Artigo de Revista Científica
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Intelligent buildings, historically and technologically, refers to the integration of four distinctive systems: Building Automation Systems (BAS), Telecommunication Systems, Office Automation Systems and Computer Building Management Systems. The increasing sophisticated BAS has become the “heart and soul” of modern intelligent buildings. Integrating energy supply and demand elements – often known as Demand-Side Management (DSM) – has became an important energy efficiency policy concept. Nowadays, European countries have diversified their power supplies, reducing the dependence on OPEC, and developing a broader mix of energy sources maximizing the use of renewable energy domestic sources. In this way it makes sense to include a fifth system into the intelligent building group: Energy Production System Management (EPSM). This paper presents a Building Automation System where the Demand-Side Management is fully integrated with the building’s Energy Production System, which incorporates a complete set of renewable energy production and storage systems.

‣ Trust policy management for the financial industry using semantic web rules

Neogy, Chitravanu
Fonte: Massachusetts Institute of Technology Publicador: Massachusetts Institute of Technology
Tipo: Tese de Doutorado Formato: 94 leaves; 4721928 bytes; 4730914 bytes; application/pdf; application/pdf
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Trust Management is a growing problem in large corporations today. In industries like financial services, firms need to comply with constantly changing regulations, security requirements and business policies. Information technology is often the backbone of the processes that are regulated by such policies. Traditionally fine-grained Trust Management has been attempted by embedding policies within business logic of silo software applications. This practice leads to high total costs of ownership, minimal interoperability, potential security vulnerabilities and low management visibility into policy specifications and enforcement, which complicates compliance challenges with regulations like Sarbanes Oxley. This thesis makes several new contributions. First, it evaluates trust-policy related applications in the overall financial services industry that can benefit from rule technologies. A second contribution is proposing SCLP RuleML, an emerging semantic web rule language, for representing trust policies (SCLP = The Situated Courteous Logic Programs knowledge representation). A third contribution is providing several financial application scenarios in SCLP that demonstrate the effectiveness of RuleML, including credit card authorizations for electronic transactions...

‣ Banking channel management : global trends and strategies

Catalan, Renato Teixeira
Fonte: Massachusetts Institute of Technology Publicador: Massachusetts Institute of Technology
Tipo: Tese de Doutorado Formato: 115 leaves; 6037621 bytes; 6049451 bytes; application/pdf; application/pdf
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Banking channel management has become a crucial component in the drive for improved efficiency. Since the channel is the interlocutor between customers and products, banks are leveraging their knowledge of channels to efficiently address perfect product portfolio through the most cost-effective and profitable channel. This thesis describes some ideas currently influencing banking channel management strategy and how banks can manage and take advantage of these factors through focusing on efficiency, customer segmentation and channel interaction versus cost structure. It first provides a global perspective of the banking industry through a survey of four regions and countries, and then reviews current trends and strategies applied by banks and consulting firms. On this foundation, it makes recommendations as to how the industry can best adapt to changes in banking channel management in order to remain competitive and efficient.; by Renato Teixeira Catalan.; Thesis (S.M.M.O.T.)--Massachusetts Institute of Technology, Sloan School of Management, Management of Technology Program, 2004.; Includes bibliographical references (leaves 112-115).

‣ Demonstrating the benefits of knowledge management assets : developing and applying a valuation methodology

Taylor, Aaron B
Fonte: Massachusetts Institute of Technology Publicador: Massachusetts Institute of Technology
Tipo: Tese de Doutorado Formato: 148 p.; 9214353 bytes; 9222321 bytes; application/pdf; application/pdf
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Since the early 1980s numerous knowledge-dependent organizations have made diligent attempts to measure their intangible assets. In more recent years, knowledge-dependent organizations have expressed a desire to demonstrate the benefits resulting from significant investments in knowledge management assets in order to provide reassurance to senior executives, to motivate knowledge worker utilization of the asset, and to leverage further funds for knowledge management investments. A six-step methodology is prescribed in this thesis to assist organizations seeking to identify both qualitative and quantitative benefits realized from the utilization of knowledge management assets. This methodology is underpinned by take-a-ways from current intellectual capital measurement models found in literature, and the lessons learned from industry application of an immature version of the prescribed methodology in two industry case studies. Lessons learned from the practical applications of the methodology, and a detailed description of the methodology, are provided as key findings of this thesis.; (cont.) Application of the methodology in the provided industry case studies indicates significant benefits from the utilization of knowledge management assets can be demonstrated if the appropriate performance indicators are selected for measurement.; by Aaron B. Taylor.; Thesis (S.M.)--Massachusetts Institute of Technology...

‣ The role of the Balanced Scorecard for improvement of management systems in Japanese companies; Role of the BSC for improvement of management systems in Japanese companies

Abe, Taiji
Fonte: Massachusetts Institute of Technology Publicador: Massachusetts Institute of Technology
Tipo: Tese de Doutorado Formato: 92 leaves
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The concept of the Balanced Scorecard (BSC) was first developed by R.S. Kaplan and D.P. Norton in 1992 and since that time has been implemented in thousands of organizations worldwide. While many tools that were proposed in the past tend to emphasize only one of values an organization has to realize, the Balanced Scorecard proposes that what is the most important for an organization be to balance these values for discrete stakeholders, ultimately for improvement of corporate value. This thesis considers the role of the Balanced Scorecard (BSC) in solving issues faced by management in Japanese companies. During the period when BSC was introduced to Japanese organizations, most recognized the need to change their strategies in order to overcome the recession and to challenge emerging new competitors, When an organization decides to change its strategies dramatically, it needs to renew or improve how it develops those strategies. Even if the company formulates an excellent strategy, it will not produce the desired results without implementation. In reality, then, most companies seek not only new ways of developing strategy but also new ways of implementing the strategy.; (cont.) As the number of organizations considering BSC increased...

‣ A probabilistic approach to risk management in mission-critical information technology infrastructure

Oren, Gadi
Fonte: Massachusetts Institute of Technology Publicador: Massachusetts Institute of Technology
Tipo: Tese de Doutorado Formato: 112 p.
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In the nuclear, aerospace and chemical industries, the need for risk management is straightforward. When a system failure mode may cause a very high cost in lives or economic value, risk management becomes a necessity. In its short history, Information Technology (IT) came to be a crucial part and sometimes the platform of business activities for many large companies such as telecommunication or financial services organizations. However, due to scale and complexity, risk management methods used by other industries are not widely applied in IT.In this thesis, we investigate how probabilistic risk assessments methods used in other industries can be applied to IT network environments. A comparison is done using a number of possible approaches, improvements to these approaches are suggested, and different tradeoffs are discussed. The thesis examines ways to apply probabilistic risk assessment to a Service Oriented Architecture environment (where each service is an application or a business process that depends on other services, local and networked resources) to estimate the service reliability, availability, expected costs over time and the importance measures of elements and configurations. Finally, a method of performing cost benefit analysis is presented to estimate the implication of changing the services-supporting infrastructure...

‣ Commensurability of scientific and indigenous ecological knowledge in coastal Melanesia: implications for contemporary marine resource management strategies

Foale, Simon
Fonte: Universidade Nacional da Austrália Publicador: Universidade Nacional da Austrália
Tipo: Working/Technical Paper Formato: 251847 bytes; 354 bytes; application/pdf; application/octet-stream
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Fundamental ontological differences between scientific and indigenous ecological knowledge systems in coastal Melanesia have resulted in very different conclusions being drawn from similar sets of observations. The same inductive logic may lead both scientists and non-science-trained fishers to conclude that, say, square-tail trout aggregate at a certain phase of the moon in a certain reef passage, but different assumptions derived from disparate ontologies (in this case “traditional” Melanesian versus scientific) may lead to very different conclusions about why the fish are there. In some cases these differences have significant implications for the way marine resources are exploited, and managed (or not). Examples are presented here of non-scientific ontologies that underpin local beliefs about the biology or ecology of fished organisms that have led to poor management of stocks of these species. The potential for scientific education to “fill gaps” in indigenous knowledge systems (and vice versa) and thus lead to improved management is discussed in the light of some claims that scientific and traditional knowledge systems are incommensurable. The heuristic value of the purported absence of a (Cartesian) dualistic separation of nature and culture in traditional Melanesian cosmologies (relative to those of industrialised Western cultures) is explored with regard to indigenous conceptions of human agency over resource abundance...

‣ Risk management strategies by Australian farmers

Nguyen, N.; Wegener, M.; Russell, I.; Cameron, D.; Coventry, D.; Cooper, I.
Fonte: International Farm Management Association Publicador: International Farm Management Association
Tipo: Conference paper
Publicado em //2005 Português
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Australian farmers operate in one of the most risky environment in the world. They have to cope with various sources of risk in their businesses. This paper reports results of two case studies undertaken to examine the issues of farming risks and risk management strategies in Australia. The first case study found that climate variability, financial risk, marketing risk, and personal risk were regarded as the major sources of farming risk in the Upper Eyre Peninsula of South Australia. The main management strategies used by farmers included diversifying varieties, minimising tillage, minimising area of risky crops and maximising area of the least-risky crop, having high equity, having farm management deposits and other off-farm investments, and “leaving marketing to experts”. The second case study revealed that climate variability was ranked as the most important source of farming risk in southwest Queensland. This was then followed by financial risks, government policy, and marketing risks. The main management strategies used were enterprise diversification (having predominantly cattle and farming cash crops), conserving moisture, using zero till planting, diversified sales (selling only part of the farm’s production at any one time)...

‣ Crossing borders: trends in Operations and Global Supply Chain Management

Corrêa, Henrique
Fonte: Brazilian Association for Industrial Engineering and Operations Management (ABEPRO) Publicador: Brazilian Association for Industrial Engineering and Operations Management (ABEPRO)
Tipo: info:eu-repo/semantics/article; info:eu-repo/semantics/publishedVersion; Peer-reviewed Article; Formato: application/pdf
Publicado em 02/08/2013 Português
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The management of global supply chains and the impact of 3BL do not represent a rupture but rather another stage of evolution in the expansion of scope that the area of operations management has been experiencing since the beginning of the 20th Century. It is a fact, however, that the current stage of evolution is occurring in a more accelerated rate than in previous stages and it is also a fact that the levels of volatility, complexity and social pressure on supply chains today and in the future do not have historical precedence. This is one of the reasons why logistics and supply chains will continue to be important factors of differentiation in the market for a long time in the future. But what are the future tendencies for the management of supply chains and how should managers prepare themselves for these tendencies? The goal of this article is to briefly revisit the history of the field and then explore these questions.

‣ A Supply Chain Management view from ICPR – Innovation in Product and Production

Dieter Spath, Dieter Spath; Klingebiel, Katja; Da Costa, Sergio E. Gouvea; Scavarda, Luiz Felipe
Fonte: Brazilian Association for Industrial Engineering and Operations Management (ABEPRO) Publicador: Brazilian Association for Industrial Engineering and Operations Management (ABEPRO)
Tipo: info:eu-repo/semantics/article; info:eu-repo/semantics/publishedVersion; Peer-reviewed Article; Formato: application/pdf
Publicado em 14/05/2012 Português
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This Special Issue of the Brazilian Journal of Operations and Production Management (BJOPM) features six papers selected from the supply chain management (SCM) track of the 21st International Conference on Production Research (ICPR), which conference theme was “Innovation in Product and Production”. This introduction paper evaluates and summarizes the selected contributions characterizing SCM with a leading role in innovation management. The research presented here focuses on supply chain design and cultural influences on supply chain performance, bridges the gap between basic research and industrial application and provides approaches to effectively design supply networks and processes. Some of the dominate key topics emphasized in the six papers contained in this special issue are countertrade in supply chains, types of contracts in supply chains, value stream mapping (VSM), process management, supply chain performance measurement, order penetration points and inventory policies for distribution systems. The main research tools used are analytical hierarchy process (AHP), simulation, SCM logistic scorecard and Markov chains.

‣ Web-based network management tools for U.S. Navy mission-centric applications

Andalis, Eric L
Fonte: Monterey, California. Naval Postgraduate School Publicador: Monterey, California. Naval Postgraduate School
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Approved for public release; distribution is unlimited; The purpose of this thesis is to propose a Web based interface solution to the Navy's mission centric network management needs. A Web based interface provides an easy to manipulate, universal client that can be accessed from any desktop that is connected to the Internet. A Web based interface can be designed to show decision makers and managers the status of network centric information and how it affects the mission of Navy units. This thesis also briefly describes basic network management techniques and the use of the Navy's Automated Digital Networking System (ADNS). As the Navy adopts a network centric approach for every day business, including warfighting, network management becomes extremely critical. Commercial products can't fulfill all Navy specific requirements. The use of the Web is a solution to provide mission centric network management information to the manager and decision maker in an easy to use environment; http://archive.org/details/webbasednetworkm00anda; Lieutenant, United States Navy

‣ Analysis of the educational objectives in the area of inventory management for Supply Corps officers attending the Naval Postgraduate School

Logue, Robert Louis; Gearey, Bruce Preston
Fonte: Monterey, California. Naval Postgraduate School Publicador: Monterey, California. Naval Postgraduate School
Tipo: Tese de Doutorado
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A supply corps officers' knowledge of inventory management principles serves as the keystone of his professional career development. This thesis is an analysis of the Naval Postgraduate School (NPS) course titled Inventory Management (MN3377) that is required to be taken by the majority of Supply Corps officers who attend NPS. The thesis traces the development of the text for the course, (Naval Supply Systems Command (NAVSUP) Publication 553, Inventory Management) and of the course itself. The thesis evaluates whether the text and course are presently meeting the needs of the Navy. Based on the evaluation, a recommendation is made to revise the emphasis and content of the course. A revised course outline and learning objectives are presented. Additionally, Chapter 1 of NAVSUP Publication 533, entitled Supply Systems Overview and Basic Inventory Management Concepts , was revised and expanded, and is included as a part of this thesis. (sdw); http://archive.org/details/analysisofeducat00logu; U.S. Navy (U.S.N.) author.

‣ A Fault Management System (FMS) architecture for the Naval Computer and Telecommunicatons Area Master Stations (NCTAMS)

Creighton, Kathleen M.
Fonte: Monterey, California. Naval Postgraduate School Publicador: Monterey, California. Naval Postgraduate School
Tipo: Tese de Doutorado
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Approved for public release; distribution is unlimited; The Joint Fleet Telecommunications Operations Center (JFTOC) acts, on behalf of the Naval Computer and Telecommunications Command, as the fleet's "one-stop shop" for information services. Effective fault management is vital to ensuring reliable network service. Currently, however, the JFTOC employs a Fault Management System (FMS) that consists primarily of manual processes and non- networked resources. Users require a system that provides a centralized and accessible source of near-real time fault management information. This thesis uses the methodology of the Department of Defense (DoD) Technical Architecture Framework for Information Management (TAFIM). TAFIM outlines a structured approach for migrating legacy systems to a open systems, standards-based target architecture. Through application of the TAFIM process, a target FMS architecture, termed HelpDesk On-Line Information System (HOLIS), is developed. HOLIS includes: the existing NCTAMS classified local area network and SIPRNet infrastructure; network operating system, office automation, e-mail and database software from the interim Navy Automated information System Standards list; and commercial off-the-shelf help desk software. Four migration paths are outlined...

‣ Activity based costing within a DLA depot's Planning & Resource Management Department: A Model and Analysis

Jorgensen, Herman J. M.
Fonte: Monterey, California. Naval Postgraduate School Publicador: Monterey, California. Naval Postgraduate School
Tipo: Tese de Doutorado Formato: 214 p.;28 cm.
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This thesis examines the Planning and Resource Management Department of the Defense Distribution Region West (DDRW) in their pursuit of introducing Activity Based Costing (ABC) to their organization. The thesis focuses on the workload impact of ABC on the department by developing a model that establishes the baseline workloads and costs. The model is created by the aid of a computer modeling software that incorporates the various physical constraints with the financial costs and variable external demands or requirements involved. With the baseline model completed, the anticipated ABC impact is introduced to the model and the results are assessed. This thesis answers the question as to the scope of the ABC impact on the DDRW Planning and Resource Management Department and demonstrates how ABC modeling can be an effective management tool. The model and the resulting analysis demonstrate both the strengths of ABC management for federal agencies and the viability of using computer model analysis in financial management decisions; http://archive.org/details/activitybasedcos00jorg; NA; NA; U.S. Navy (U.S.N.) author.

‣ The design of a decision support system for supply chain risk management; Decision support system for supply chain risk management

Deshmukh, Vinay (Vinay D.)
Fonte: Massachusetts Institute of Technology Publicador: Massachusetts Institute of Technology
Tipo: Tese de Doutorado Formato: 98 p.
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Where can things go wrong? This deceptively simple question has fascinated mankind since time immemorial. The question in fact forms the basis of risk management. The focus of this thesis is the risk management of supply chains. Any factor that is likely to disrupt the procurement, production, or delivery of a good or a service constitutes a supply chain risk. As several case studies from around the world indicate [4], disruptions to an enterprise's supply chain could be catastrophic to business, human safety, market competitiveness, and even national and international economies. It is therefore imperative that an a priori assessment of the factors that pose a risk to the supply chain be conducted and contingency plans developed at strategic, tactical, and operational levels to monitor and mitigate those risks. This thesis will identify all major risks that are likely to disrupt a supply chain; identify the data needed to continuously monitor each risk; suggest a synthesized framework for managing supply chain risks; propose different models to quantify risks and asses their consequences; and suggest guidelines for model use. Further, it will present a case study based on the models developed and propose a decision support system based on these models and necessary data. This work will help enterprises develop risk management plans at the strategic...

‣ Knowledge management practices in automotive safety attribute development

Krishnaswami, Ram N. (Ram Narian)
Fonte: Massachusetts Institute of Technology Publicador: Massachusetts Institute of Technology
Tipo: Tese de Doutorado Formato: 102 p.; 6061312 bytes; 6067619 bytes; application/pdf; application/pdf
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Organizations strive continuously to become efficient. Over the years many of them have tried to attain this through streamlining or reengineering their product development practices. 'While some of them succeed others are less successful. Product development organizations within automotive enterprises are not different in this regard. Most reengineering efforts seem to concentrate on tasks and schedule. Detailed schedules are cascaded while the identification of enablers on delivering to the new schedule is left to individual teams in the organization. At the working level, the reengineering process is misunderstood as abandonment of things gone right from past practices. This sometimes results in teams reinventing solutions to similar problems from the past. The purpose of this thesis is to demonstrate that a key enabler for success in any reengineering effort is to understand existing knowledge management practices and reuse them in the context of proposed changes. To do so, existing practices would have to be captured in usable formats. Proposed changes to existing product development process within an automotive product development organization are studied.; (cont.) Comparisons are made between existing and proposed product development process. To focus this comparison and understand the changes better...

‣ Developing a risk management "flight simulator" for manned space programs : a user interface to a system dynamic simulation of system safety at NASA

Friedenthal, Stephen R. (Stephen Roger)
Fonte: Massachusetts Institute of Technology Publicador: Massachusetts Institute of Technology
Tipo: Tese de Doutorado Formato: 118 p.; 9351762 bytes; 9358928 bytes; application/pdf; application/pdf
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Simulators are a staple of any engineering project and manned space flight in particular. From pilot and crew training to maintenance and emergency repairs, very little is done without it first being thoroughly practiced and refined during advance simulation. Whether the simulation uses a computerized flight simulator that recreates the physics and experience of flight, or a simple mock-up with paper cutouts and hand tools, the end result is the same: people learn to make. better and safer decisions through advanced simulation and practice. However, there are no simulation tools in use to help NASA managers to understand the dynamics of systemic risk, or how to evaluate the inherent risk within an organization. This thesis describes the development of a risk management simulator that will enable NASA managers to explore the dynamics of risk using an advanced system dynamics simulation of the NASA safety culture prior to the Columbia Shuttle accident. This simulation model was developed by MIT Professor Nancy Leveson and her students as part of a NASA USRA research grant and has over 700 variables and several sub models.; (cont.) While the model is eminently useful to those familiar with system dynamics, the Vensim software application and the specific model structure...