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‣ Impacto dos investimentos em tecnologia de informação no desempenho financeiro das indústrias brasileiras

Longo, Luci
Fonte: Fundação Getúlio Vargas Publicador: Fundação Getúlio Vargas
Tipo: Tese de Doutorado
Português
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Os resultados obtidos possibilitam afirmar que as indústrias que mais investiram em Tecnologia de Informação (TI), no período de 2001 a 2011, obtiveram maior crescimento da sua receita operacional e resultados operacionais mais eficazes, comparadas com as indústrias que investiram menos no período. De acordo com o modelo proposto, para as empresas estudadas foi possível encontrar, no prazo de dois anos, um crescimento de 7% no resultado operacional para cada 1% a mais de investimentos em TI. Destaca-se o objetivo da pesquisa de identificar e analisar os impactos dos gastos e investimentos em tecnologia de informação no desempenho financeiro das indústrias brasileiras, para alcançá-lo, adotou-se um modelo de pesquisa que utilizou métricas contábeis-financeiras e indicadores de uso TI, bem como a combinação de técnicas estatísticas para as análises. O trabalho aprofunda e amplia as discussões existentes sobre a avaliação dos investimentos em TI e como aferir o impacto desta sobre o desempenho organizacional. O universo do estudo foi composto pelas companhias brasileiras, de capital aberto, do ramo industrial, com ações ativas na BOVESPA, totalizando 119 companhias. Por meio de uma survey obteve-se os dados complementares referentes aos gastos e investimentos em TI; os questionários semiestruturados foram encaminhados diretamente ao Gerente de TI (Chief Information Officer). Estes esforços na coleta de dados primários possibilitaram a obtenção de uma amostra bastante significativa...

‣ Análise de eficiência dos bancos brasileiros : um enfoque nos investimentos realizados em tecnologia da informação (TI); Measuring the efficiency of brazilian banks: assessing the value of Information technology (IT) investments

Becker, Joao Luiz; Lunardi, Guilherme Lerch; Macada, Antonio Carlos Gastaud
Fonte: Universidade Federal do Rio Grande do Sul Publicador: Universidade Federal do Rio Grande do Sul
Tipo: Artigo de Revista Científica Formato: application/pdf
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O setor bancário tem investido bilhões de dólares em Tecnologia de Informação (TI), sendo a concorrência e a rivalidade os principais fatores que têm justificado esta prática. Entretanto, ainda é tema de discussão no meio acadêmico se estes investimentos trazem benefícios reais às organizações.Neste estudo, avalia-se a eficiência de 74 bancos brasileiros, destacando-se os investimentos realizados em TI. O modelo proposto é baseado na técnica não-paramétrica Data Envelopment Analysis (DEA), que analisa a conversão dos investimentos realizados em TI (inputs) em valores que possam trazer retornos (outputs) para as organizações analisadas – apontando indicadores de sucesso e insucesso. Os resultados indicam que: (a) os bancos que mais investem em TI apresentam melhores índices de eficiência; (b) os bancos “Estrangeiros” e com capital “Privado Nacional e Participação Estrangeira” apresentam os melhores índices médios de eficiência global; e (c) nenhum banco “Público Estadual” é classificado como eficiente.; Banking sector has spent billions of dollars in Information Technology (IT). Competition and rivalry have been considered the main reasons to justify them. However, whether the investments done in IT actually bring real benefits to the organizations is still a matter of debate in the academy. This study evaluates the efficiency of 74 Brazilian banks...

‣ Um estudo empírico do impacto da governança de TI no desempenho organizacional; An empirical study of the impact of IT governance on financial performance

Lunardi, Guilherme Lerch; Becker, Joao Luiz; Macada, Antonio Carlos Gastaud
Fonte: Universidade Federal do Rio Grande do Sul Publicador: Universidade Federal do Rio Grande do Sul
Tipo: Artigo de Revista Científica Formato: application/pdf
Português
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Recentemente, tem sido foco de interesse entre os executivos o tema governança de TI, de modo a justificar os investimentos realizados em Tecnologia da Informação (TI). Algumas pesquisas têm levantado indícios de que empresas que possuem bons modelos de governança de TI apresentam resultados superiores aos de seus concorrentes. Entretanto, as pesquisas científicas realizadas até agora não permitiram concluir se um desempenho superior da governança de TI se reflete no resultado financeiro. Dessa forma, buscou-se verificar se as empresas que adotaram mecanismos de Governança de TI melhoraram seu desempenho financeiro, comparando indicadores de performance pré e pós-adoção. O estudo permitiu concluir que as empresas que adotaram tais mecanismos melhoraram significativamente seu desempenho quando comparadas ao grupo de empresas que não possuía tais mecanismos, especialmente em relação às medidas de rentabilidade. Identificou-se, ainda, que a diferença entre o desempenho das empresas com governança de TI e as demais foi mais intensa no ano seguinte à adoção do que no ano em que os mecanismos foram adotados.; Recently, there has been a great deal of interest from the part of many organizations in the concept of IT governance in order to justify Information Technology (IT) investments. Some studies have shown that companies which have good IT governance models generate higher returns of their IT investments than their competitors. However...

‣ Gestão de benefícios numa empresa de GeoEngenharia

Gomes, Jorge Manuel Vareda
Fonte: Instituto Universitário de Lisboa Publicador: Instituto Universitário de Lisboa
Tipo: Dissertação de Mestrado
Publicado em //2011 Português
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Projecto, Mestrado em Gestão; Vivemos um período de grandes transformações tecnológicas e as organizações encaram este conjunto de novas oportunidades de implementação de novos Sistemas e Tecnologias de Informação (SI/TI), com a convicção de que os investimentos realizados lhes permitem aumentar a produtividade e a prosperidade do negócio. No entanto, vários estudos efectuados em organizações públicas e privadas comprovaram que os investimentos efectuados em SI/TI nem sempre trouxeram o benefício que deles se esperava. Quanto maior é a competição a nível global mais as organizações tem de actuar no limite das suas capacidades e competências. O crescente interesse pela realização de benefícios coincidiu com o incremento de complexidade dos sistemas SI/TI. Alguns autores argumentam que os resultados de estudos que relacionam os investimentos em SI/TI e o aumento do desempenho das organizações nos últimos 30 anos são um equívoco. Outros ainda afirmam que não existe correlação directa entre os investimentos efectuados em SI/TI e o sucesso do negócio. Um ponto fundamental que se coloca na gestão dos investimentos em SI/TI, uma vez determinados os custos associados ao investimento...

‣ The dimensions of it portfolio management (ITPM): an analysis involving it managers in Brazilian companies

Dolci,Pietro Cunha; Maçada,Antônio Carlos Gastaud
Fonte: TECSI Laboratório de Tecnologia e Sistemas de Informação - FEA/USP Publicador: TECSI Laboratório de Tecnologia e Sistemas de Informação - FEA/USP
Tipo: Artigo de Revista Científica Formato: text/html
Publicado em 01/01/2011 Português
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The aim of this study is to explore and validate the dimensions of IT Portfolio Management (ITPM) in Brazilian companies, based on three different models. Five case studies were carried out in Brazilian companies that invest more than nine million reals per year in IT. Eight top IT executives from those organizations who had knowledge of the dimensions of ITPM were interviewed. Items were modified and new items included within the dimensions, while examples of equipment or systems applicable to each of the four dimensions were also identified. Research that helps managers to better understand and structure their IT investments by using the dimensions of ITPM is important to assist in the management of such resources.

‣ Beyond the Business Case: Strategic IT Investment

Beath, Cynthia; Ross, Jeanne
Fonte: MIT - Massachusetts Institute of Technology Publicador: MIT - Massachusetts Institute of Technology
Formato: 137099 bytes; application/pdf
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Traditionally, most firms? IT capital investment decisions have been based on business cases estimating financial returns on individual applications. Infrastructure costs were often bundled with applications, although disruptive technologies, such as desktop computing and Internet protocols, led to occasional large lump sum investments. In this paper, we argue that firms should make four distinct types of IT investments: transformation, renewal, process improvements, and experiments. Transformation initiatives create significant, long-term infrastructure that enables major changes in organizational processes. Renewal initiatives improve the efficiency or effectiveness of existing shared IT platforms. Business process improvement initiatives increase the net value of business activities, products or services by leveraging, not building, shared infrastructure. Experiments are business applications focused on identifying and developing opportunities afforded by IT. We describe these four types of initiatives and illustrate them using evidence from field research and case studies. We conclude that firms sho uld be investing in all four types of initiatives in order to address both short-term profitability and longer-term survival and growth and to develop the robust IT environment and business applications that are needed to support their desired business model.

‣ Measuring the Impact of Information Technology on Value and Productivity using a Process-Based Approach: The case for RFID Technology

Subirana, Brian; Eckes, Chad; Herman, George; Sarma, Sanjay; Barrett, Michael
Fonte: MIT - Massachusetts Institute of Technology Publicador: MIT - Massachusetts Institute of Technology
Tipo: Trabalho em Andamento Formato: 727217 bytes; application/pdf
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There has been a lot of research addressing the relationship between Information Technology (IT) investments and productivity. Most of the work has been based on firm-level metrics such as total IT investment. We present what we believe is one of the first attempts to create a systematic methodology to assess the impact of IT in business process performance metrics. Our approach builds on the MIT Process Handbook as a basis to both guide the analysis and capture the resulting knowledge for future use. We will present preliminary results on how to use such methodology to analyze the impact of a given IT technology, namely RFID (radio frequency identification devices), in performance metrics of a consumer packaged goods company. We are interested in looking at how IT may impact performance metrics such as productivity, cost and value. We believe our methodology can help CPG companies prioritize their investments. We show results on how the specialization features of the MIT Process Handbook can incorporate performance metrics to help assess such investments in RFID

‣ Measuring the Impact of Information Technology on Value and Productivity using a Process-Based Approach: The case for RFID Technologies

Subirana, Brian; Eckes, Chad; Herman, George; Sarma, Sanjay; Barrett, Michael
Fonte: MIT - Massachusetts Institute of Technology Publicador: MIT - Massachusetts Institute of Technology
Tipo: Trabalho em Andamento Formato: 730108 bytes; application/pdf
Português
Relevância na Pesquisa
468.3175%
There has been a lot of research addressing the relationship between Information Technology (IT) investments and productivity. Most of the work has been based on firm-level metrics such as total IT investment. We present what we believe is one of the first attempts to create a systematic methodology to assess the impact of IT in business process performance metrics. Our approach builds on the MIT Process Handbook as a basis to both guide the analysis and capture the resulting knowledge for future use. We will present preliminary results on how to use such methodology to analyze the impact of a given IT technology, namely RFID (radio frequency identification devices), in performance metrics of a consumer packaged goods company. We are interested in looking at how IT may impact performance metrics such as productivity, cost and value. We believe our methodology can help CPG companies prioritize their investments. We show results on how the specialization features of the MIT Process Handbook can incorporate performance metrics to help assess such investments in RFID.

‣ Making the Business Case for IT Investments Through Facts, Faith, and Fear

Wheeler, Bradley C.; Marakas, George M.
Fonte: Indiana University Publicador: Indiana University
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This Teaching Note and the accompanying business cases (Consumer Products International and Biogenetica) were prepared Professors Bradley C. Wheeler and George M. Marakas of Indiana University (1999); Business cases are an essential document for organizational investments in information technologies (IT). Yet, many organizations lack formal methods for writing, understanding, and acting on business cases. Similarly, IS courses have often struggled to adequately teach what students how to write business cases. The following are two actual business cases that were drawn from work with a real company. They are unaltered in any way except for disguising the name of the company. The use of two cases allows students to learn by contrasting the merits of grounding IT investments in arguments of fact, faith, or fear. A detailed teaching note is also provided. The cases have been used effectively with multiple MBA and Executive Education audiences.

‣ Information technology portfolio management and the real options method (ROM): managing the risks of IT investments in the department of the Navy (DoN)

Davis, Jeffery P.
Fonte: Monterey, California. Naval Postgraduate School Publicador: Monterey, California. Naval Postgraduate School
Tipo: Tese de Doutorado
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Approved for public release, distribution is unlimited; The FY 2003 Federal Budget contains provisions for over $52 billion in IT investments. The Navy portion of those funds is over $5 billion. Rapid change and increasing uncertainty in the technology field has resulted in a high degree of financial risk associated with IT capital investment decisions. The Federal Chief Information Officer (CIO) Council has endorsed IT Portfolio Management (ITPM) as an approach for making IT investment decisions. This research draws upon ITPM implementation strategies currently employed by the DON and provides recommendations for managing the inherent risk in IT investments, specifically the application of the Real Options Method (ROM). ITPM provides a thoughtful framework for managing the capital investment process but still depends primarily on traditional methods such as EVA, IRR and NPV for evaluating IT investment alternatives. This study uses the Naval Supply Systems Command (NAVSUP) Automatic Identification Technology (AIT) program to illustrate how ROM can be utilized to supplement these traditional valuation methods and aid in managing investment risks. IT capital investments are inherently linked to organization strategy and the uncertainties that define the future. This study demonstrates how ROM can allow managers to capitalize on the uncertainties of IT investment decisions to implement organization strategy.

‣ Information technology portfolio management and the real options method (ROM): managing the risks of IT investments in the department of the Navy (DON)

Davis, Jeffrey P.
Fonte: Monterey, California: Naval Postgraduate School Publicador: Monterey, California: Naval Postgraduate School
Tipo: Essay
Português
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Conrad Essay; The FY 2003 Federal Budget contains provisions for over $52 billion in IT investments (Federal CIO Council 2002). The Navy portion of those funds is over $5 billion. One of the most difficult issues facing the DON is determining how these funds should be used and evaluating the validity of current IT investments. Rapid change and increasing uncertainty in the technology field has resulted in a high degree of financial risk associated with IT capital investment. Addressing this risk has become more important as the cost of IT investment continues to rise and financial resources become more constrained.

‣ State Street Corporation: Evolving IT Governance

Weill, Peter; Woodham, Richard
Fonte: MIT - Massachusetts Institute of Technology Publicador: MIT - Massachusetts Institute of Technology
Tipo: Trabalho em Andamento Formato: 314822 bytes; application/pdf
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State Street, a world leader in financial services, has more than 20 entrepreneurial business units which continually identify customer needs and create new products and services, usually heavily IT dependent, often leading their industry in time to market. To enable these businesses, State Street invests between 20 and 25% of total operating expenses in technology and technologists. To maximize the business value from these IT investments requires the creation of an IT governance framework that harmonizes all IT governance mechanisms (e.g., committees, IT organization structure, approval processes) to maximize return from the IT investment. This case explores how State Street redesigned its IT governance to enable a major change in the firm's strategy.

‣ Don't Just Lead, Govern: Implementing Effective IT Governance

Weill, Peter; Woodham, Richard
Fonte: MIT - Massachusetts Institute of Technology Publicador: MIT - Massachusetts Institute of Technology
Tipo: Trabalho em Andamento Formato: 242516 bytes; application/pdf
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Firms achieving above industry average returns from IT investments must be making consistently better IT-related decisions. Effective IT governance is one of the ways these firms achieve superior returns. Many firms are creating IT governance structures that encourage the behavior leading to achieving the firm's business performance goals. We define IT governance as specifying the decision rights and accountability framework to encourage desirable behavior in the use of IT. Effective IT governance requires careful analysis about who makes decisions and how decisions are made in at least four critical domains of IT: principles, infrastructure, architecture, and investment and prioritization. We studied the use of IT in large multi-business unit firms in the USA and Europe and found that the typical firm governs IT by following generally accepted guidelines with broad-based inputs and tightly controlled decision rights. However...

‣ Information Technology and the Volatility of Firm Performance

Hunter, Starling; Kobelsky, Kevin; Richardson, Vernon J.
Fonte: MIT - Massachusetts Institute of Technology Publicador: MIT - Massachusetts Institute of Technology
Tipo: Trabalho em Andamento Formato: 202540 bytes; application/pdf
Português
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This study investigates the impact of IT investments and several contextual variables on the volatility of future earnings. We find evidence that IT investments strongly increases the volatility of future earnings and that four contextual factors - industry concentration, sales growth, diversification, and leverage - strongly moderate IT's effect on earnings volatility. It is notable that while the main effect of IT spending on earnings volatility is strongly positive, not all of the moderators are. This suggests that there are conditions under which the positive risk-return relation can be either offset or even reversed. Taken together, these results suggest an explanation for what has recently been termed the "new productivity paradox", i.e. the apparent under-investment in information technology despite evidence of highly positive returns for doing so.

‣ Information technology investments and supply chain governance

Dolci,Pietro Cunha; Maçada,Antonio Carlos Gastaud
Fonte: Associação Nacional dos Programas de Pós-graduação em Administração Publicador: Associação Nacional dos Programas de Pós-graduação em Administração
Tipo: Artigo de Revista Científica Formato: text/html
Publicado em 01/04/2014 Português
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The aim of this research is to propose a model that relates information technology (IT) investments, supply chain governance (SCG) and performance together. For this purpose, a pilot study involving both a qualitative and a quantitative stage was conducted. The qualitative analysis, consisting of an extensive literature review and two case studies conducted in six major, globally-relevant Brazilian companies, led to the development of an initial model. This model was refined during the quantitative stage that involved 38 executives from large national companies. IT was found to be one of the main drivers of SCG influencing companies' supply chain performance. The final model consists of 5 constructs and 26 elements. Regarding the SCG constructs: (a) a new element 'formal contracts', emerged in the 'contractual SCG' construct; (b) the element 'cooperation' was not confirmed in the 'relational SCG' construct; (c) the element 'transparency' was considered an important element in the 'transactional SCG' construct. Five new elements emerged in the 'IT investment' construct. Market aspects were highlighted as being relevant in the 'supply chain performance' construct. Thus, the model includes elements that can be analyzed in order to shed light on how IT investments influence SCG and supply chain performance.

‣ The dimensions of it portfolio management (ITPM): an analysis involving it managers in Brazilian companies

Dolci, Pietro Cunha; Maçada, Antônio Carlos Gastaud
Fonte: Universidade de São Paulo. Faculdade de Economia, Administração e Contabilidade Publicador: Universidade de São Paulo. Faculdade de Economia, Administração e Contabilidade
Tipo: info:eu-repo/semantics/article; info:eu-repo/semantics/publishedVersion; ; ; ; ; Formato: application/pdf
Publicado em 01/01/2011 Português
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The aim of this study is to explore and validate the dimensions of IT Portfolio Management (ITPM) in Brazilian companies, based on three different models. Five case studies were carried out in Brazilian companies that invest more than nine million reals per year in IT. Eight top IT executives from those organizations who had knowledge of the dimensions of ITPM were interviewed. Items were modified and new items included within the dimensions, while examples of equipment or systems applicable to each of the four dimensions were also identified. Research that helps managers to better understand and structure their IT investments by using the dimensions of ITPM is important to assist in the management of such resources.

‣ RELATIONSHIP ANALYSIS OF INVESTMENTS IN INFORMATION TECHNOLOGY AND ORGANIZATIONAL PERFORMANCE DOI: 10.5585/RAI.2010326; ANÁLISE DA RELAÇÃO ENTRE INVESTIMENTOS EM TECNOLOGIA DA INFORMAÇÃO E DESEMPENHO ORGANIZACIONAL DOI: 10.5585/RAI.2010326

Canuto, Kleber; Cherobim, Ana Paula Mussi Szabo
Fonte: Universidade de São Paulo. Economia, Administração e Contabilidade Publicador: Universidade de São Paulo. Economia, Administração e Contabilidade
Tipo: info:eu-repo/semantics/article; info:eu-repo/semantics/publishedVersion; Formato: application/pdf
Publicado em 21/02/2011 Português
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The analysis between investments in Information Technology (IT) and organizational performance has been a recurrent theme in American journals and conventions. There is much controversy concerning the genuine value generation from the IT to the enterprises. This study aspires to contribute to this debate by testing two research hypothesis based on the literature review: 1) the groups of organizations having higher levels of IT investments demonstrate better performance indicators; and 2) distinctive indicators for each research variable generate different results. The study’s sample covers 16 organizations, whose information was gathered over a three-year period (2003 - 2005), based on two annual publications by Editora Abril (Revista InfoExame and Guia M&M). As a conceptual research model, the economic production function perspective was adopted, stressing that it was through this vision that the major debates regarding “IT’s productivity paradox” have emerged (KOHLI & DEVARAJ, 2003). The research is classified as descriptive, aiming to establish the relation between variables (BARROS & LEHFELD, 1989; GIL, 1999). The research design is denominated Longitudinal Surveys approximation design (BABBIE, 1998), and both the unity and the level of analysis are organizational. From the tested hypothesis...

‣ Avançando na Discussão Teórica sobre a Gestão do Portfólio de TI e suas Dimensões.; Progressing in the Theoretical Discussion About it Portfolio Management and its Dimensions.; Avanzando en la Discusión Teórica sobre la Gestión del Portafolio de TI y sus Dimensiones.

Dolci, Pietro Cunha; Maçada, Antonio Carlos Gastaud; Pedrozo, Eugenio Avila
Fonte: Universidade de São Paulo. Faculdade de Economia, Administração e Contabilidade Publicador: Universidade de São Paulo. Faculdade de Economia, Administração e Contabilidade
Tipo: info:eu-repo/semantics/article; info:eu-repo/semantics/publishedVersion; ; ; ; ; ; Formato: application/pdf
Publicado em 02/06/2014 Português
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El objetivo de este ensayo es establecer relaciones teóricas entre diferentes teorías y campos teóricos, la Gestión del Portafolio de TI (GPTI) y sus dimensiones. Los orígenes de la GPTI están fundamentados en los estudios referentes a la teoría moderna de portafolio, que sostiene la atribución de las inversiones en dimensiones, para las cuales se realizaron las relaciones teóricas citadas a seguir. La infraestructura fue relacionada con la teoría institucional, como consecuencia de la semejanza entre las organizaciones actuales debido a la utilización de las mismas infraestructuras de TI. La transaccional fue relacionada a la teoría de la producción, pues ofrece subsidios para permitir el entendimiento de las relaciones entre los inputs (inversiones en TI) y los outputs que esas inversiones proporcionan. La informacional fue relacionada al campo teórico cualidad de la información (QI), en el cual fueron analizados los beneficios de esa dimensión bajo las dimensiones de la QI. Y la estratégica fue relacionada a la visión basada en recursos (RBV), por causa de la relación de esta dimensión con aspectos relacionados a la competitividad. Así, las propuestas realizadas en este ensayo no pueden ser consideradas como verdades absolutas...

‣ Impacto dos investimentos em TI na eficiência dos bancos argentinos; Impacto de las inversiones en TI en la eficiencia de los bancos argentinos; Impact of IT investments on efficiency in Argentinean banks

Argañaraz, Ángel Agustín; Maçada, Antônio Carlos Gastaud; Albanese, Diana Ester; López, María de los Ángeles
Fonte: Universidade de São Paulo. Faculdade de Economia, Administração e Contabilidade Publicador: Universidade de São Paulo. Faculdade de Economia, Administração e Contabilidade
Tipo: info:eu-repo/semantics/article; info:eu-repo/semantics/publishedVersion; ; ; Formato: application/pdf
Publicado em 01/03/2013 Português
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A tecnologia da informação (TI) é hoje uma ferramenta fundamental para alcançar vantagens competitivas em um ambiente altamente mutável. É importante conhecer o impacto de sua utilização no desempenho das organizações, especialmente em setores como o bancário, que faz uso extensivo de informações. Neste trabalho, desenvolve-se um modelo que permite avaliar o impacto dos investimentos em TI na eficiência dos bancos. Utilizou-se a técnica Análise Envoltória de Dados (Data Envelopment Analysis - DEA) como ferramenta para medir a eficiência de acordo com o modelo elaborado com informações obtidas de demonstrações financeiras de bancos na Argentina. Os resultados mostraram que os bancos atingiram um bom nível de eficiência global. Verificou-se que os mais eficientes são os ramos de instituições financeiras estrangeiras e bancos locais com capital estrangeiro.; Las tecnologías de información (TI) constituyen en la actualidad una herramienta fundamental para el logro de ventajas competitivas en un contexto sumamente cambiante. Resulta relevante conocer el impacto de su utilización sobre el desempeño de las organizaciones, en particular en sectores como el bancario, que realizan un uso intensivo de información. En el presente trabajo se desarrolla un modelo que posibilita evaluar el impacto de las inversiones en TI sobre la eficiencia de las entidades bancarias. Se utilizó la técnica Data Envelopment Analysis (DEA) como herramienta de medición de la eficiencia de acuerdo al modelo elaborado sobre la información obtenida de los estados contables de entidades bancarias de la República Argentina. Los resultados obtenidos demostraron que los bancos alcanzaron un buen nivel de eficiencia global. Se encontró que los más eficientes son las sucursales de entidades financieras del exterior y los bancos locales de capital extranjero.; Information Technology (IT) represents an essential tool in the achievement of competitive advantages within a highly dynamic context. It is important to understand the impact it has on the development of organizations...

‣ The impact of adopting IT governance mechanisms on IT management performance: an Analysis regarding the executive’s perception; ; Impacto da adoção de mecanismos de governança de Tecnologia de Informação (TI) no desempenho da gestão da TI: uma análise baseada na percepção dos executivos doi: 10.5007/2175-8077.2010v12n28p11

Lunardi, Guilherme Lerch; Universidade Federal do Rio Grande - FURG; Becker, João Luiz; Universidade Federal do Rio Grande do Sul; Maçada, Antonio Carlos Gastaud; Universidade Federal do Rio Grande do Sul
Fonte: Universidade Federal de Santa Catarina Publicador: Universidade Federal de Santa Catarina
Tipo: info:eu-repo/semantics/article; info:eu-repo/semantics/publishedVersion; ; ; ; Formato: application/pdf
Publicado em 13/12/2010 Português
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Recently, there has been a great deal of interest on the part of many executives the concept of IT governance in order to justify IT investments. However some studies have shown that companies which have good IT governance models generate higher returns on their IT investments than their competitors, less research can be found on how organizations are effectively implementing IT governance in day-to-day practice. Thus, we evaluated the perceived impact of different IT governance mechanisms on IT management performance. The study was done with 83 IT managers, indicating the most adopted IT governance mechanisms as well as their impact on IT management. Results indicated a great number of IT governance mechanisms correlating positively with different IT governance domains, highlighting IT Strategic Planning, IT projects Committee, CIO on board of directors, compliance practices and IT committees as the most important mechanisms, suggesting the more effective they were, the better IT management will be.; ; Recentemente surge na agenda dos executivos o termo governança de TI,aparecendo como uma tentativa de justificar os investimentos realizados em TI.Embora alguns estudos tenham levantado indícios de que empresas que possuem bons modelos de governança de TI apresentam resultados financeiros superiores aos de seus concorrentes...