Esta pesquisa teve como objetivo descrever a priorização de stakeholders em empresas brasileiras e a sua relação com a indústria (setor econômico). Para atingir o objetivo principal da pesquisa, foram estabelecidos dois objetivos específicos: descrever a priorização de stakeholders nas empresas pesquisadas; e investigar a relação entre a priorização de stakeholders e a variável indústria. Nesta pesquisa, a priorização é definida operacionalmente como o atendimento preferencial dos interesses de um stakeholder em relação a outro. A fundamentação teórica aborda a teoria dos stakeholders, a priorização de stakeholders, os modelos de saliência e dominância de stakeholders, a performance social corporativa e o disclosure social, embasando-se também na voluntary disclosure theory. A amostra pesquisada é composta por 90 empresas que divulgaram relatórios anuais e/ou de sustentabilidade adotando a estrutura da GRI, referente ao ano de 2010. Calculou-se medidas de atendimento dos interesses dos stakeholders a partir da análise de 73 indicadores de desempenho GRI, associados a cinco stakeholders: compradores, direitos humanos, funcionários, meio ambiente e sociedade. Utilizou-se de análises descritivas para hierarquização dos stakeholders e das técnicas de análise de agrupamentos...

This paper seeks to engage the organization theory community in contemporary debates over the role of the cxxporation in American society by building a stakeholder theory of the t%n. We develop a set of normative premises and positivist propositions derived from these debates, from a combination of organization and industrial relations theories, and by using data from the Saturn Corporation. Three questions are posed for a stakeholder theory: (1) Under what conditions is a stakeholder firm likely to emerge, (2) what are the critical determinants of performance in a stakeholder firm, and (3) what will determine the sustainability and diffusion of this organizational form in the American environment? The history, design features, and dynamics of the labormanagement partnership at Saturn are used to illustrate and interpret a specific case of employees as stakeholders. Saturn?s governance structure, work organization, and internal processes fit the characteristics of a stakeholder firm. Employees establish themselves as critical stakeholders by using their knowledge to improve organizational performance. The local union likewise contributes to firm performance by organizing workers into a dense social network that contributes to problem solving...

non-peer-reviewed; Dell Limerick has commissioned the author to conduct research into the process of Stakeholder Management by benchmarking Stakeholder Management practices at Dell with industry Best Practice. Primary data has been gathered from industry professionals at Dell who are employed across a wide range of projects and programmes, to understand the current Stakeholder Management process. The literature is then reviewed to examine Best Practice in the area of Stakeholder management, in an effort improve processes in Dell. This study has identified gaps between the current process at Dell and industry Best Practice. This research concludes by presenting Dell with a comprehensive list of recommendations supported by industry best practice guidelines and standards

Anti-corruption initiatives increasingly use multi-stakeholder groups, comprised of representatives from government, private sector, and civil society organizations, to drive implementation at the local level and serve as a force for transparency. In theory, the multi-stakeholder groups ideal is quite appealing -- each stakeholder has its own interest in the initiative and contributes its unique capacities. In practice, many multi-stakeholder groups have fallen short of expectations. This paper considers two separate but related questions. First, what are the unique barriers to implementation facing multi-stakeholder groups? Second, what policy measures can be taken to improve the likelihood that multi-stakeholder groups will succeed? The authors use existing research in political science and economics to develop a multi-level framework that accounts for the "nested nature" of multi-stakeholder groups. The framework is then applied to experiences of MSGs from the Construction Sector Transparency Initiative...

This toolkit provides guidance to strengthen the results and effectiveness of multi-stakeholder development planning, including practical tools and processes. The toolkit guides collaborative steps, such as setting goals, diagnosing institutional problems and monitoring outcomes, all to produce a multi-stakeholder, outcome-based results framework to prepare a development strategy or plan and to implement with a strong result focus. It also includes guidance to use the results framework to highlight potentially high-impact areas for strengthening multi-stakeholder activities and to integrate monitoring and budget planning to a common set of outcomes. The toolkit gives special attention to the fragile context for development practitioners working in this area. The toolkit modules provide customizable resources to create a multi-stakeholder, outcome-based results framework. The modules can be used together as a complete resource or separately, focusing on modules that are of immediate interest. Although WBI originally developed the modules to support strategy design at the national level...

In countries such as Germany, the legal system is such that firms are necessarily stakeholder oriented. In others like Japan social convention achieves a similar effect. We analyze the advantages and disadvantages of stakeholder-oriented firms that are concerned with employees and suppliers compared to pure shareholder-oriented firms. We show that in a context of imperfect competition stakeholder firms have higher prices and lower output than shareholder-oriented firms. Surprisingly, we also find that firms can be more valuable in a stakeholder society than in a shareholder society. With globalization stakeholder firms and shareholder firms often compete. We identify the circumstances where stakeholder firms are more valuable than shareholder firms, and compare these asymmetric equilibria with symmetric equilibria with stakeholder and shareholder firms. Finally, we show that, in some circumstances, firms may voluntarily choose to be stakeholder-oriented because this increases their value.

Capacity development is widely accepted as critical to achieving the Millennium Development Goals (MDG) and other development outcomes, but the results from capacity development initiatives have often been disappointing. This challenge signifies the urgent need to advance capacity development knowledge and practice. As a contribution to addressing this challenge, the World Bank Institute (WBI) has developed a strategic, country-led and approach to results focused capacity development, which involves collective action across society and an emphasis throughout on achieving results. The conceptual framework and processes for WBI’s approach are captured in the Capacity Development and Results Framework (CDRF) (Otoo, Agapitova and Behrens 2009). The focus of this paper is on the strength of stakeholder ownership. Drawing on a review of recent studies, literature and relevant examples, this paper seeks to deepen understanding of the importance of stakeholder ownership and its contributing institutional characteristics to achieving development goals. The paper identifies future collaborative research that would shed light on which change strategies are likely to be most effective in strengthening stakeholder ownership in different contexts.

Approved for public release; distribution in unlimited.; The purpose of a United States Army Directorate of Contracting (DOC) is to award or execute contracts for supplies or services and perform post-award contract administration functions for the Army installation and Army units stationed at the installation. The DOC accomplishes its purpose within the context of the Federal Acquisition System's Vision, which is to deliver on a timely basis the best value product or service to the customer, while maintaining the public's trust and fulfilling public policy objectives. A DOC must consider many external stakeholders to achieve its purpose. The basic premise of this thesis research is to improve a DOC's organizational effectiveness through the examination of its external environment, particularly, external stakeholders. The concept of stakeholder management concentrates on an organization's need to consider its relationships with specific stakeholder groups. An organization's ability to satisfy the desires of key stakeholders, meeting the stakeholders' criteria, is the key to an effective organization. Data were gathered from 15 government stakeholders and 14 contractors using a questionnaire that addressed such questions as: What are your organizations expectations and requirements of the DOC? How well did the DOC meet your needs and expectations? Does your organization control a resource needed by the DOC? The thesis summarizes findings and provides recommendations. The overall benefit of this thesis research is improved environmental awareness...

Reform programs sometimes falter because they are politically infeasible. Policy change inevitably creates winners and losers, so those with vested interests strike bargains to determine how far and how quickly reform should advance. Understanding these micro political dynamics of reform can mean the difference between a successful intervention that gains political traction and a well-intentioned gambit that falls short of achieving its developmental objectives. Donors like the World Bank have been searching for ways to take these political factors more fully into account as they design programs to support country reforms. This initiative sought to introduce a rigorous and operationally usable political analysis tool that could be systematically integrated into the World Bank's country programming cycle. The East Asia and Pacific region carried out a multi-country pilot of the Agent-Based Stakeholder Model. This innovative analytical approach entails a quantitative simulation of the complex bargaining dynamics surrounding reform. The model anticipates stakeholder coalition formation and gauges the political feasibility of alternative proposed interventions. This paper provides a review of the Agent-Based Stakeholder Model pilot experience...

This study investigates the relationship between social responsibility programmes of organizations and stakeholder satisfaction. Based on stakeholder theory, an online survey was administered to managers of Portuguese organizations with certified management systems. The findings suggest that stakeholder satisfaction is indeed increased with a social responsibility programme, as suggested by Freeman’s stakeholder theory. The components of social responsibility programmes that we discussed in this paper comprehend, among others, the “best governance practices”, “best customers, suppliers and partners management practices” and “best social inclusion and society support and relationship practices”, and do provide a balanced and continuously satisfaction to the different sets of stakeholders as shown by our survey results.

Investigação no âmbito do Projeto de Doutoramento(PhD), especialidade de Gestão Global, Estratégia e Desenvolvimento Empresarial (ISCTE-IUL - 2012, classificação de “Aprovado com Muito Bom”).; This study investigates the relationship between social responsibility programmes of organizations and stakeholder satisfaction. Based on stakeholder theory, an online survey was administered to managers of Portuguese organizations with certified management systems. The findings suggest that stakeholder satisfaction is indeed increased with a social responsibility programme, as suggested by Freeman’s stakeholder theory. The components of social responsibility programmes that we discussed in this paper comprehend, among others, the “best governance practices”, “best customers, suppliers and partners management practices” and “best social inclusion and society support and relationship practices”, and do provide a balanced and continuously satisfaction to the different sets of stakeholders as shown by our survey results.

In this stakeholder analysis related to the artificial reef (AR) program located in the Algarve (Southern Portugal mainland) 21 different stakeholder clusters were identified. Stakeholders were classified as primary, secondary and external. It was found that stakeholder interaction with the structures can be of private, public or cooperative interest. In the analysis there were also identified and mapped the impact of the program on stakeholders and their power to influence the ARs' outcomes. Stakeholders' interactions with the ARs were studied, along with their likely attitudes and behavior towards the man-made structures. Finally, all stakeholder clusters were classified according to their expected degree of involvement throughout the different AR stages. The purpose of this stakeholder analysis was to find out winners and losers connected with the reef deployment. It was found that most stakeholder clusters were affected positively, but also four clusters affected negatively. However, it is believed that those that may be affected negatively do not pose a serious threat to the expected AR development along its lifetime.

Para aqueles que acreditam que ética e negócios são instâncias separadas (tese da separação), Freeman e outros (2010) argumentam que eles podem estar juntos (tese da integração). Os autores defendem que a teoria do stakeholder é uma forma através da qual isso pode ocorrer. Nos certames da teoria do stakeholder, Phillips (2003) propôs o princípio de equidade do stakeholder, que resumidamente consiste em uma proposta que visa garantir um relacionamento ético entre organização e seus stakeholders. No presente estudo, se considera como stakeholder aqueles grupos que possuem obrigações mútuas com uma organização que vão além daquelas determinadas pelo que a moralidade da sociedade estabelece. Assim, com o objetivo de compreender como o princípio de equidade do stakeholder está presente, ou ausente, em uma organização específica, foi realizada uma pesquisa exploratória qualitativa, através de entrevistas em profundidade. As entrevistas transcritas foram analisadas através da análise de conteúdo, com técnica categorial, se tendo, as seguintes categorias: (A) moral, ética e justiça; (B) esquema cooperativo; (C) stakeholders: meios ou fins? Durante a análise, se compreendeu que o princípio de equidade do stakeholder está presente no relacionamento da Organização em questão com seus stakeholders conforme propôs Phillips (2003). Como achados...

Fonamentada en la teoria institucional, la teoria de les capacitats dinàmiques i la teoria dels stakeholders, la present tesi investiga, en el context de les universitats públiques espanyoles, les relacions entre els antecedents de l'orientació als stakeholders, tan reactiva com proactiva, i les seves conseqüències. Tanmateix, com reaccionen els líders de la universitat pública davant la opció d'implementar i difondre un enfocament estratègic basat en l'orientació als stakeholders, reactiva i proactiva, plantegen la possibilitat de l'existència d'heterogeneïtat entre els responsables de la gestió de les universitats públiques. Així doncs, focalitzant-nos en les esmentades reaccions, el nostre objectiu és identificar diferents perfils dels càrrecs de govern en el si de les universitats públiques espanyoles. A fi i efecte d'assolir els objectius plantejats s'utilitzen diverses tècniques d'investigació empírica, com l'anàlisi descriptiu, l'anàlisi factorial exploratori, l'anàlisi factorial confirmatori, l'anàlisi d'equacions estructurals, l'anàlisi multi-grup i la segmentació de tipologies latents. Principalment, els resultats obtinguts posen èmfasi en el fet de que, l'efecte mimètic basat en la còpia d'accions universitàries reeixides...

In this stakeholder analysis related to the artificial reef (AR) program located in the Algarve (Southern Portugal mainland) 21 different stakeholder clusters were identified. Stakeholders were classified as primary, secondary and external. It was found that stakeholder interaction with the structures can be of private, public or cooperative interest. In the analysis there were also identified and mapped the impact of the program on stakeholders and their power to influence the ARs' outcomes. Stakeholders' interactions with the ARs were studied, along with their likely attitudes and behavior towards the man-made structures. Finally, all stakeholder clusters were classified according to their expected degree of involvement throughout the different AR stages. The purpose of this stakeholder analysis was to find out winners and losers connected with the reef deployment. It was found that most stakeholder clusters were affected positively, but also four clusters affected negatively. However, it is believed that those that may be affected negatively do not pose a serious threat to the expected AR development along its lifetime.; Nesta análise de intervenientes relativa ao programa de recifes artificiais (RAs) localizado na costa do Algarve (Sul de Portugal continental) foram identificados 21 grupos de atores distintos. Os intervenientes foram classificados em 3 grupos: primários...

Public participation has become an increasingly important component of effective watershed management over the last twenty years. Conducted by the North Carolina Division of Water Quality, the Falls Lake Stakeholder Project is a collaborative stakeholder process that includes interested parties in drafting a federally mandated Nutrient Management Strategy. The Falls Lake Stakeholder Project worked to improve the stakeholder process by responding to issues recognized in a prior North Carolina Division of Water Quality project, the Jordan Lake Stakeholder Project. This master’s project evaluated the Falls Lake Stakeholder Project based on a set of predetermined factors – substantive, procedural, and outcome – to allow for cross-case comparison. Data analyzed was gathered through archival research, stakeholder meeting observation, stakeholder surveys, and convener interviews. The stakeholder survey and convener interview contained questions about five procedural evaluative criteria, including process design, process fairness, process execution, technical support, and predicted outcomes. Results were based on fourteen returned stakeholder surveys and four convener interviews. Analysis of results indicated that technical support in the Falls Lake Stakeholder Project was the criterion with which stakeholders were least satisfied. Lessons learned from the Jordan Lake Stakeholder Project were applied in the Falls Lake Stakeholder Project and improved overall stakeholder experiences. Many of these aspects introduced in the process...

The North American Monarch butterfly (Danaus plexippus) population has declined by 90% in the last twenty years. Scientists cite a number of factors for their decrease, including changing pesticide use, weather, and habitat loss. In December 2014, the negative trend prompted the United States Fish and Wildlife Service to initiate a status review of the Monarch butterfly under the Endangered Species Act. Given their relatively large land-holdings in developed landscapes, parklands could serve as important habitat for Monarch butterflies and other pollinators. Park management and interpretive strategies can help shape public attitudes about the environment. This study uses stakeholder analysis to research perceptions and priorities for addressing pollinator conservation at Oakland County Parks and Recreation (OCPR). OCPR manages 13 parks encompassing 6,701 acres, including 3,146 acres of natural areas in southeastern Michigan. This research answers the following questions to assist OCPR in implementing conservation actions that appropriately engage internal and external stakeholders. 1. Who are the stakeholders involved with Monarch butterfly and pollinator conservation in Oakland County? 2. What is the extent of current Monarch butterfly and pollinator conservation both internally and externally? 3. What are external stakeholder perceptions for OCPR’s priorities in Monarch butterfly and pollinator conservation? 4. How can stakeholder values and interests be integrated into program design for an Oakland County pollinator conservation plan? 5. How do local park efforts relate to national conservation programs? The methods section reviews stakeholder theory and its application in natural resource management and program design. Past research indicates that stakeholder actions can be coordinated in ways to maximize the efficacy and efficiency of a system. Through an analytical categorization...

The Waccamaw River in coastal North and South Carolina is known for its tannic waters, hardwood swamps, and endemic plant and animal species. Yet, despite this beauty and ecology, water quality and habitat impairments exist. After decades of silviculture, or timber production, the Waccamaw River’s wetlands have been diminished through ditching and draining techniques. Within the past 25 years, greater emphasis has been placed on restoring wetlands and ecosystem services nationally and within the watershed. My master’s project evaluates stakeholder perceptions of wetland restoration within the Waccamaw River watershed, particularly on silviculture lands. As watershed-based organizations begin to collaborate with stakeholders on restoration projects, there is an increasing recognition of the benefit of understanding stakeholder perceptions. Scoping within the Waccamaw River watershed revealed limited understanding of the restoration initiatives by the primary stakeholders. Data were collected through semi-structured, key informant interviews with the primary stakeholders from public, private, and non-governmental organizations and the timber industry involved in wetland initiatives in the Waccamaw River watershed. The interviews identified current and past wetland initiatives and evaluated stakeholder perception of the need for wetland restoration within the watershed...

The development of scenarios is often criticized for being very costly and complex, a factor that limits its broad implementation in organizations, especially if the methods described in the literature are followed in all their details. The main goal of this article is to propose a method for scenario planning, comprehensible enough to make it operationally viable, but carrying the needed methodological rigor. The method is based in the intuitive logic methodology and uses stakeholder analysis to generate the variables for scenario building. There is also a second objective in testing the model, what happened in the retail automation industry in Brazil. The foundings showed that the proposed method is operationally viable and that stakeholder analysis is a useful tool for this kind data gathering. Regarding to the retail automation industry in Brazil, were found that the Federal Government, the competition, the distribution uncertainties in that industry are related to Fiscal Law Reformation and to the changes in the behavior of consumers and retailers.; Los métodos de construcción de escenarios muchas veces reciben críticas porque son excesivamente costosos y complejos, lo que dificulta la implementación en las organizaciones. El primer objetivo de este trabajo es proponer un método de escenarios que...

Managers working in South Africa, Peru and the United States were classified as stakeholder- and/or shareholder-oriented along the Perceived Role of Ethics and Social Responsibility (PRESOR) scale. The relationship between stakeholder/shareholder orientation and perceptions of organisational performance was further explored. In South Africa and overall, respondents with both high stakeholder and low shareholder orientations reported the greatest performance satisfaction. In Peru, managers with a high stakeholder orientation reported the greatest satisfaction with organisational performance. A significant link between stakeholder or shareholder orientation and performance satisfaction was not found in the United States, however. Directions for future research are outlined.